Teleos Systems

We’re excited to share a first look at our upcoming Teleos Hospital Module (working title), designed to make your practice even more efficient and digitally focused.

Helping to ensure critical data entry doesn’t get missed when updating inpatient records. It’s all about simplifying workflows and moving you closer to a fully digital practice.

Check out this short video for an introduction to the module and what it can do. While it’s not a full guide (that’s coming soon), it gives you a sneak peek at the benefits it brings.

Here are some key highlights:

• Efficiency Boost: Streamlines processes, ensuring data accuracy and saving you time.
• Availability: Launching early 2025.

We’re thrilled to bring you closer to the future of practice management. If you have any questions or want to explore how this fits into your current setup, feel free to reach out, we’d love to hear your thoughts!

If you are attending London Vet Show this year, please come along and say hello!

We will be exhibiting on Stand G01 and have a really exciting Hospital Management module which is getting its first outing!

We’ll also be able to cover any queries you may have and run you through the latest Teleos updates.

Have a great show and we look forward to seeing you.

Do you get frustrated when you are trying to go home after a busy day, but the cashbook doesn’t tally with the till?

If you are not already using Clover terminals, then have a quick look at this video to see how fast and accurately you can take card payments and eliminate those errors.

We have been advised by the Irish Ministry for Agriculture, Food and the Marine, that the use of NVPS will become mandatory on 13th January 2025. As of this date, all prescribing and dispensing of veterinary prescriptions for food producing animals and all horses, must be transmitted to the NVPS database.

Clearly this is not being welcomed by the profession, but we are obliged to provide the functionality within the Teleos program and have been working with the ministry for some time to achieve conformance.

We are confident that everything is in place, but do need to have a couple of our Irish clients to do final beta testing before it is rolled out to all practices. We would like to perform this testing through November.

It is vital that final testing is done before the mandatory start date. If you would like to volunteer to be a beta test practice, please get in touch.

Many thanks!

We have been informed that IDEXX will be removing support for ordering and receiving lab tests through VetEnvoy in March. Most practices will already be communicating with IDEXX through their VetConnect Plus system, so will be unaffected.

If you are still using the VetEnvoy system for IDEXX communication, then please contact Teleos support without delay.

All other VetEnvoy services remain unaffected.

As you will be aware, the Department of Agriculture, Food and the Marine in Ireland is in the process of implementing EU 2019/6 and 2019/4 Veterinary Medicinal Products and Medicated Feed regulations. These regulations currently only apply in the Republic for food producing animals and horses.

We have integrated Teleos with the NVPS system, but you will need to be on then latest program build. If you are unsure then please contact the Teleos support team. You also need to register your practice with the Ministry. If you haven’t already done so, please action as soon as possible by using this link:-

https://www.gov.ie/en/service/d93ee-national-veterinary-prescription-system/

Finally, we have, today, received this e-mail from the Ministry:-

Re: National Veterinary Prescription System (NVPS) commences 4^th December 2023

Dear Sir/Madam

The Minister for Agriculture, Food and the Marine introduced the Veterinary Medicinal Products, Medicated Feed and Fertilisers Regulation Act 2023 in July of this year. This Act provides for inter alia the introduction of the National Veterinary Prescription System (NVPS).

This note is to advise you that the Minister will shortly be introducing a Statutory Instrument under the Act which will require the mandatory use of the NVPS for all prescribing and dispensing of Prescription Only (POM) veterinary medicinal products for food producing animals and all horses from 4^th December 2023.

What does this mean for me?

This means that from 4^th December 2023, it will be mandatory to use the NVPS for all prescribing and dispensing of veterinary medicinal products for food producing animals and all horses. You will not be able to issue paper prescriptions from this date.

What about antiparasitics?

The requirement for a veterinary prescription for the dispensing of antiparasitics will be provided for at a later date. However, once the requirement for a veterinary prescription for the dispensing of these products is introduced, the prescribing and dispensing of these products must be done on the NVPS. The industry will be advised with notice of the introduction of this requirement.  

What do I need to do next?

If you have 3^rd Party software for veterinary prescribing or dispensing the NVPS is providing full integration software known as Application Programming Interface (API) to allow seamless transfer of data between your existing system and the NVPS.  You should ensure your software system is fully integrated with the NVPS before 4^th December.

If you do not have a software system, or your software system has not been integrated by your supplier, you will need to use the NVPS directly. You need to register to use the system. If you have already registered, we will send out your log in details 4 weeks before the system goes live. If you do not have software and have not already registered to use the NVPS system directly, or you have any other queries please contact us on NVPS@agriculture.gov.ie

Will I be provided with training on the NVPS?

Training webinars will take place in November and users guides for the system will be available to all vet practices. Further information on training dates will be available soon.

Kind regards

NVPS Team  

Department of Agriculture, Food and the Marine

Note: This email is not relevant if you only prescribe for companion animals.

Some enhancements have been made to provide conformance with the new guidelines set out by the RCVS with regard to dispensing prescriptions.

Click here for further information.

Update for Teleos Farm Practice Clients in the Republic of Ireland

As you know, we have been working with the Department of Agriculture, Food and the Marine in Ireland to implement EU 2019/6 and 2019/4 Veterinary Medicinal Products and Medicated Feed regulations. These regulations currently only apply in the Republic for food producing animals.

We are pleased to report that we are now at the final testing stage and are looking for a practice to install the program on. If you would like to get involved, please let us know by dropping a quick email to enquiries@teleosvet.co.uk

As many Teleos users already know, we get high quality labels for the Seiko and Dymo label printers manufactured in the UK. They are always of the highest quality, readily available and compatible with both makes of printer.

A good number of Teleos users already purchase their labels from us and we would like to thank them for their support. With the tidal wave of corporate acquisitions, your additional support really does help, and means that we can continue to provide a high level of support and continued product development.

With increased costs and import taxes, we have noticed that Seiko labels have been getting increasingly more expensive. Have a look at the price comparison table below – as you’ll see, Teleos labels are now less expensive than other stockists … and there are no added costs for P&P!

Supplier	Pack Size	Price (Ex VAT)
Amazon	2 x 130 rolls	No Stock Availability
Office Products UK	2 x 130 rolls	£17.98
Staples	2 x 130 rolls	£17.29
HuntOffice	2 x 130 rolls	£15.99
North Central	2 x 130 rolls	£14.21
AOS Online	2 x 130 rolls	£13.49
Connect Sales	2 x 130 rolls	£11.95
AtoBOffice	2 x 130 rolls	£10.34
Labelzone	2 x 130 rolls	£9.95
Barcode warehouse	2 x 130 rolls	£8.99
Misco	2 x 130 rolls	£8.99
Printerbase	2 x 130 rolls	£8.79
Currys Business	2 x 130 rolls	£8.33
TELEOS	9 x Rolls of 250	£76.25 (£8.47/roll of 250)
TELEOS	54 x Rolls of 250	£421.87 (£7.81 /roll of 250)
TELEOS	28 x Rolls of 250	£218.75 (£7.81/roll of 250)
Note: P&P charges may apply to suppliers listed – Teleos labels include shipping.

To place an order, simply email sales@teleosvet.co.uk or call +44 (0)1480 393604.

The fully integrated Clover payment terminal makes cashing up much easier by virtually eliminating card payment errors. Many Teleos users are already seeing enormous benefits.

And right now, we are delighted to announce that Clover are currently offering Teleos users a range of additional incentives, including:-

• Six months terminal rental for £1.
• Up to £1000 towards cancellation fees when you switch from your current supplier.
• No PCI Fees.
• Faster payments!

To see what Teleos and Clover could do for your Practice, please email integratedpayments@teleosvet.co.uk or call 0330 123 1241 and quote ‘Teleos’.