Category: News

Xmas Support Line Hours

May we take this opportunity to wish all of our clients a very happy and well earned Christmas break. Teleos support opening hours over the festive period are shown below. Thank you for your continued support and all the best for a safe and healthy 2022. Jon and everyone at Teleos.

Huge Teleos Update

As you are no doubt aware, we are continuously working on improving the Teleos program to make your experience even better. It’s been a huge amount of work and a long time coming, but we are delighted to unveil the latest build of the program, which is a major rework of the client, animal and

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Sainsbury’s Bank Pet Insurance Claims

As you may be aware, Sainsbury’s Bank Pet Insurance changed underwriters from Allianz to Pinnacle Insurance PLC on 1st October 2019. From 31st March you will no longer be able to submit claims via the Vet Envoy system for Sainsbury’s Pet Insurance. Please follow guidance provided by Sainsbury’s for submitting claims after this date.

New Features Guide

The ‘New Features and Things You Might Have Missed‘ document has been updated. It highlights some of the new features available with the latest program build, plus some reminders on things that we find practices often miss. In addition to the new client and animal record cards, we have also integrated the new ‘Clover’ payment

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