We’d like to inform you of some exciting changes being made to the Teleos support desk. Our support is an integral part of the Teleos system and we understand how important it is to our users. Over the past few months we acknowledge our support hasn’t been at our usual high standard. We are addressing
Teleos are pleased to announce we are now Microsoft partners and re-sellers of the full Office 365 business suite as well as other Office 365 products. COST: £13 per month per device BILLING: Although a monthly subscription Teleos Invoice quarterly for Office 365 Business INSTALLATION: The package includes: Word, Excel, PowerPoint, OneNote, Access, Publisher &
Practices are still being infected with this virus! If you do not ensure that you are doing full incremental backups and you get infected, YOU COULD PERMANENTLY LOSE ALL OF YOUR CLIENT RECORDS. The support desk will always endeavour to recover your system to full functionality, but there is only so much that we can
In case you didn’t catch us at the London Vet Show, we’re pleased to announce that we’ve upgraded our Integrated Card Payments solution… Many practices have been benefiting from fully integrated card payments for some time and our partners at UPG and First Data have now added new terminals, including a portable Wi-Fi option. In addition to
The new Teleos website is up and live, we have a new section called “meet the team” so you can see pictures and a bit about all the staff here. It’s always good to put a face to the name. http://www.teleosvet.com/
As you may know, our programmers are updating key modules of Teleos, including billing. Changes to this part of the program have potentially far-reaching consequences for all Teleos users. Please read these notes which briefly outline some of the changes we are planning and let me know if you have any questions or other points
We have some new features currently in their beta stage and we’d love to give you a demonstration, they’re listed below along with a short video. Because of the Teleos pricing structure, all updates are included free of charge for all clients. CLICK HERE for video demonstration. Please use the arrows at the bottom to
We have recently experienced two more Practices moving to fibre and/or changing broadband supplier without letting Support know the exact dates beforehand. If you are connecting branch surgeries live over broadband to your main server, this will result in a complete loss of service unless this is managed correctly. Do not let any third party
As many of you are already aware, we have been working closely with the IDEXX Corporation to integrate their web-based VetConnect Plus service into Teleos. This integration is now complete and it will allow you to view in-house and external lab details from the animal’s card all within the Teleos program. IDEXX will provide full
Have you joined SAVSNET: Small Animal Veterinary Surveillance Network? You can contribute directly through Teleos. Free benchmarking statistics for participating practices. Click here to find out more and join this important project run by the University of Liverpool.
