We have been working with the Department of Agriculture, Food and the Marine in Ireland to implement EU 2019/6 and 2019/4 Veterinary Medicinal Products and Medicated Feed regulations. These regulations will only apply in ROI (for now at least) and only apply to food producing animals. The Teleos program and the iPhone app will both
You’ll know who is calling before you answer.A fully integrated phone system with live searching of records as a call comes in. Watch this brief YouTube demonstration below What does it do? Full integration with Teleos as well as all standard VOIP system features. Live searches your database as the call comes in Know which customer is
VisioCare Consult is a powerful, innovative digital tool that helps your clients understand diagnosis and treatment plans with clear digital demonstrations. In case you weren’t aware, it has been available in Teleos for a while now, and here’s a short video that shows how it is seamlessly integrated. For a full run through of what VisioCare
We are delighted to announce that the new diary program is currently being beta tested and will soon be available for general distribution. Some of the new features available include:- Variable time slots for different types of appointment Multiple animals can be added to the same appointment Automatic lengthening of appointments for additional animals Colour
You may have seen in the media, Windows 11 is now available. Whilst we have had advance copies and it works fine with Teleos and Comodo, we would strongly advise that you hold off upgrading at this time. Inevitably there are always bugs that will need sorting by Microsoft, but our biggest concern is with
As you are no doubt aware, we are continuously working on improving the Teleos program to make your experience even better. It’s been a huge amount of work and a long time coming, but we are delighted to unveil the latest build of the program, which is a major rework of the client, animal and
We have some very exciting news that we can now finally share with you! For the past few months, we have been working on designing a VoIP (Voice over Internet Protocol) phone system that works within Teleos. Development is still ongoing, but if you are thinking about changing your phone system, then you might want
We are delighted to announce that we have added a fantastic new feature to Teleos, which allows you to send a request for payment via an SMS text link. This feature is perfect for social distancing – so you send the payment request once you’ve treated your clients animal, they click on the link and
As you may be aware, Sainsbury’s Bank Pet Insurance changed underwriters from Allianz to Pinnacle Insurance PLC on 1st October 2019. From 31st March you will no longer be able to submit claims via the Vet Envoy system for Sainsbury’s Pet Insurance. Please follow guidance provided by Sainsbury’s for submitting claims after this date.
The ‘New Features and Things You Might Have Missed‘ document has been updated. It highlights some of the new features available with the latest program build, plus some reminders on things that we find practices often miss. In addition to the new client and animal record cards, we have also integrated the new ‘Clover’ payment
