Due to a recent Windows update pushed automatically by Microsoft we’re getting a high volume of calls with clients unable to login to their servers, the error is to do with missing login credentials. This is a bug since the update and as a result the login details need to be re-set or re-added. With
Over the coming few weeks you will receive a further Teleos program update which provides additional features that you may require for GDPR compliance. Click on the link below for further information. GDPR Handout 2
Below is a handout that details how GDPR in Teleos will be used day to day. We advise you print a copy and keep it at reception. GDPR Handout
The new General Data Protection Regulations come into force on 25 May 2018. Your practice is probably already looking at what you need to do to ensure compliance. These changes affect every business in the EU so it is important that you get your business up to speed. We are currently reviewing all of our
We’d like to inform you of some exciting changes being made to the Teleos support desk. Our support is an integral part of the Teleos system and we understand how important it is to our users. Over the past few months we acknowledge our support hasn’t been at our usual high standard. We are addressing
Teleos are pleased to announce we are now Microsoft partners and re-sellers of the full Office 365 business suite as well as other Office 365 products. COST: £13 per month per device BILLING: Although a monthly subscription Teleos Invoice quarterly for Office 365 Business INSTALLATION: The package includes: Word, Excel, PowerPoint, OneNote, Access, Publisher &
Practices are still being infected with this virus! If you do not ensure that you are doing full incremental backups and you get infected, YOU COULD PERMANENTLY LOSE ALL OF YOUR CLIENT RECORDS. The support desk will always endeavour to recover your system to full functionality, but there is only so much that we can
In case you didn’t catch us at the London Vet Show, we’re pleased to announce that we’ve upgraded our Integrated Card Payments solution… Many practices have been benefiting from fully integrated card payments for some time and our partners at UPG and First Data have now added new terminals, including a portable Wi-Fi option. In addition to
The new Teleos website is up and live, we have a new section called “meet the team” so you can see pictures and a bit about all the staff here. It’s always good to put a face to the name. http://www.teleosvet.com/
As you may know, our programmers are updating key modules of Teleos, including billing. Changes to this part of the program have potentially far-reaching consequences for all Teleos users. Please read these notes which briefly outline some of the changes we are planning and let me know if you have any questions or other points
