Antivirus

In recent weeks there has been a considerable increase in phishing emails. These are directing to such websites as TV licensing, charity donations for COVID-19 and more recently remote connection software like LogMeIn.

There are some extremely damaging viruses out there called cryptolockers. If infected, you will almost certainly have all of your data encrypted and unrecoverable.

We cannot stress how important up to date antivirus is both in the practice and at home. When home computers are connected, they are joined to the practice network so will pose a risk if not covered.

We are asking all clients to check your antivirus is up to date and has not expired.

To check this:

  1. Disconnect from your Teleos connection by clicking the X on the bar in the top centre of the screen.
  2. Once disconnected look in the bottom right hand corner by the time. You should have either AVG or Avast antivirus, you can tell this by hovering your mouse over them. You will be able to tell quite quickly if these are working just by looking at the icon. If there is a big red cross on them chances are it has expired.

Our Antivirus has now changed. Instead of a one-off fee we now charge £2/€2.30 per month, per computer, billed quarterly. Because the antivirus is continually updated you will not have to change again, and you are only billed per device it’s installed.

Along with traditional Antivirus the extra features included are:

• Antivirus
• Network firewall per endpoint
• Auto containment and sandboxing of unrecognised applications
• VirusScope to keep records of file changes with the possibility of roll back if infected.
• Host-based intrusion prevention system to proactively monitor running programs and stop suspicious behaviour
• Website filtering

This is all controlled centrally by Teleos so any changes that need to be made can be done quickly by us.

If you would like us to update antivirus on any computer please let us know which machine and when we can get on to upgrade.