Invoicing from Teleos

Teleos support are continuing to prioritise the setup of remote access. There have been so many requests that some of you may still be waiting. We appreciate your continued patience and will deal with all outstanding requests as soon as possible.
 
Shortly many practices will want to do their monthly invoice runs. Please bear in mind that any invoices or statements will be sent to the usual printers at the practice unless the Teleos printer settings are changed to a printer in your home. We would not recommend this for bulk printouts for the following reasons:

  • Home printers are not designed to deal with large continuous print jobs.
  • It could be interpreted as a breach of GDPR regulations to print documents with client’s address details off-site.
  • Sending multiple print documents over the broadband link might well put an unworkable strain on the connection.


We would therefore recommend that, if possible, you make arrangements to go into the practice to run your invoices as normal.