Ordering via ANALOGUE MODEM to cease from 1st January 2012

Posted on 21. Dec, 2011 by in News

With the constant addition of new facilities within the Teleos program, we do need to regularly review the relevance of older modules to avoid unnecessary features remaining that no one uses any more.

Most Practices now use direct broadband ordering when requesting supplies from their wholesaler. As this facility is available from all wholesalers, the decision has been taken to remove support for ANALOGUE ordering (Dial-up using ‘Kermit’) from 1st January 2012. If you are unsure as to whether your Teleos system still uses analogue modem ordering or not, please contact the Support Desk as soon as possible. Any existing systems that do still use this communication method will not stop working on 1st January but the module will not be included in any future releases of Teleos.

Normally, this changeover involves your wholesaler making a small change at their end so you will need to advise them that you wish to change your method of ordering.

Please contact our Support Desk if you have any questions regarding this change.

Many thanks

Teleos Support

 

Utility for retrospectively correcting VAT changes in the Republic of Ireland

Posted on 19. Dec, 2011 by in News

To download :-

a) click each page link below in turn

b) click the underlined download  link on that page

c) ‘save’ each file to the main Televet folder (this is c:\televet or d:\televet on the server – on the opening Teleos screen, look at the ‘Database in’ location, bottom right, to establish this).

ALL THREE FILES should be downloaded and saved to ensure correct operation !

Page link for: Fix12ROIVAT.exe 
Page link for: F12RVOption1.exe
Page link for: F12RVOption2.exe

In the main Televet folder, double-click on Fix12ROIVAT.exe (ONLY) when you need to correct the VAT rates on work entered retrospectively.

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As you may be aware, the goods rate of VAT in the Republic of Ireland is increasing from 21% to 23% as of the 1st January 2012.

The relevant statement by the Department of Finance is available at here.

The Services rate is unchanged at 13.5%. You will need to complete ONE small change to get Teleos to work with the new rate and this needs to be made at close of business on the 31st December 2011 or before start of business on the 1st January 2012. In Setup -> Settings -> VAT rates, VAT rate “G”, Rate description “Goods” needs to have its percentage changed from 21 to 23.

Unless you enter work retrospectively or have synchronising laptops that’s the only change you have to make. The change only needs to be made via one of your workstations as the setting is stored centrally on the terminal server (or your local server, if appropriate). You don’t need to make any change to individual procedures or stock items as changing the VAT rates setting achieves this globally.

Frequently asked questions

What about running the Cash VAT report ?
The Cash VAT settings don’t actually need to be changed until you run the Cash VAT Report. These should be left as they are until after you have run the report for December 2011. Go into Setup -> Settings -> Cash VAT settings “VAT rate 2” and change this setting from 21 to 23 before running any Cash VAT reports for 1st January 2012 or later. These are centrally held settings and only need to be changed on one workstation. The Cash VAT report will operate as normal and the effect of changing this setting relates only to the caption for the second VAT rate and not the actual calculations that are made.

What about work entered retrospectively ?
Almost inevitably, there will be work needing to be entered retrospectively – especially in practices with significant large animal work (that is, work entered on or after the 1st of January 2012 which is dated prior to that date). There is no facility in Teleos to allow individual workstations to operate with different VAT rates and, even if this facility were to be permitted, it would not prevent work being added using the wrong rate. For retrospective work for December 2011 entered during January 2012, this should be entered as normal – even though the VAT will be worked out incorrectly. The transactions concerned can be corrected afterwards using a utility we have created to set the VAT amount, the gross amount and the VAT percentage to the correct figures based on the invoice date.

This utility is called Fix12ROIVAT.exe and it will be available for download from our website at teleosvet.co.uk from mid-December 2011 onwards. The utility should be downloaded to your server machine along with with its two required sister programs F12RVOption1.exe and F12RVOption2.exe and run after any retrospective work for December has been added after the VAT changeover date. This will find any work which is dated for December 2011 which has wrongly been charged at the new rate of 23% and change it to the old rate of 21%. To prevent work which is paid for at the time being charged at the wrong rate, it is therefore important that the changes to the settings outlined above are carried out prior to ANY work for the 1st January 2012 and later being entered.

 

What if I don’t remember to do the changes at the right time ?
If work dated on or after the 1st of January 2012 is entered before the VAT rate setting change is made, the utility will also recalculate the VAT for the relevant transactions and mark them at 23% if they were erroneously marked as being at 21%. It will not change any payments for work entered at the wrong rate and the client will therefore owe the amount of the VAT increase and you will have to decide whether to leave this amount outstanding or to credit it. If it is credited, that amount must contain VAT at 23%. Remembering to change the VAT rate at the correct time is the easier option !

*** IMPORTANT – Please note ***

The changes must be carried out and the utility run before the end of January 2012. Only work dated for December 2011 will be corrected to the old rate, and work for January 2012 corrected to the new rate.

What if I have synchronising laptops ?
If you have laptops which are taken away and operate independently of the main server and then synchronise work back to it, then change the VAT rate on the main system, and synchonise it with the laptop afterwards. If you can’t manage to do this, make sure you also make the rate change on the laptop before entering new work from 1st January 2012 (it won’t matter if you do it on both the laptop and on the main computer). For the purposes of running cash VAT reports you will need to make the change in Setup -> Settings -> Cash VAT settings on the laptop itself – even if you have already done so on the main server and synchronised it with the  laptop.

What if I am based both in Northern Ireland and in the Republic of Ireland ?
Unlike the last occasion when VAT rates were changed in the Republic of Ireland, there is no VAT change taking place at the same time in the United Kingdom. There are therefore no additional changes that need to be made over and above the procedures already mentioned.

What about producing invoices for December 2011 after the changeover ?
For the avoidance of doubt, invoices produced for work which was dated and entered for a date prior to the change should be dated with an “Invoice date” at the top of the invoice no later than the 31st December 2011 – irrespective of the date when the invoice is actually produced and sent out. For this reason the “Choose date on invoice” setting in Setup -> Settings -> Billing parameters should be ticked on the workstation(s) processing the billing run for December and the date 31st December 2011 chosen when the bills are run.

Further information
If you need any further information, please contact the Support Desk on 01 442 9867 or +44 121 286 9990 or by emailing support@teleosvet.co.uk.